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Up to 10% cheaper
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From353US$ /night
Check-in
12Dec2025Select date
Check-out
13Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
-
Close to the beach
Perfect
8.1
9.1
/10
4.3
4.2
/5

Rooms & Suites

Conrad Tulum Riviera Maya offers 349 elegantly appointed rooms and suites, each providing stunning views of the Caribbean coast. Guests can book Ceiba rooms to access the exclusive Ceiba Club, which includes private check-in and upgraded in-room amenities. Spacious balconies with relaxation tubs enhance the experience, turning each room into a personal retreat.

Dining

The hotel features 11 diverse dining venues that showcase a mix of local and global cuisines. Autor offers a curated tasting experience, highlighting the talents of ambitious chefs. Guests can enjoy poolside bites at three chiringuitos and traditional Mexican flavors at Arbolea during breakfast.

Wellness & Recreation

Conrad Tulum boasts a luxurious spa that emphasizes elements of nature with 16 treatment rooms. With five pools across the resort, guests can relax and rejuvenate poolside. The hotel also offers a range of activities including yoga sessions and water sports like kayaking and paddleboarding.

Location

The hotel is ideally located along the pristine beaches of Tulum, providing a serene oceanfront hideaway. Nearby, guests can explore ancient Mayan ruins and natural wonders, such as the Gran Cenote and Sian Ka'an Biosphere. With easy access to the main attractions, the hotel serves as an ideal base for adventure.

Family Activities

Family accommodations include a state-of-the-art kids club offering culturally inspired crafts and daily activities for children aged 4 to 12. The dedicated teens zone provides entertaining options for older guests. Evening theme parties and movie nights ensure memorable experiences for families.

Highlights

Location: oceanfront hideaway overlooking white-sand beaches

Rooms: 349 rooms including exclusive Ceiba rooms

Dining: 11 dining venues including Autor

Wellness: Conrad Spa with 16 treatment rooms

Activities: five swimming pools and sports options

“This Tulum property strikes me as a solid luxury choice, especially for families seeking both beach time and upscale amenities. With its multiple dining options and focus on wellness, I believe it rises above the typical resort experience. The exclusive Ceiba Club could be a real draw for those seeking a more personalized stay.”
Hotel logo
James DavidEditor-in-Chief at Toresort
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Tropical View
2 persons
52 m² 
1 King-size bed
Shower
Coffee machine
King Room Roll Shower Mobility Access
2 persons
52 m² 
1 King-size bed
Shower
Coffee machine
Governors Suite
2 persons
145 m² 
1 King-size bed
Shower
Coffee machine
Presidential King Suite
2 persons
186 m² 
1 King-size bed
Shower
Coffee machine
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Cycling
  • Billiard tables
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
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Dining Onsite

At Conrad Tulum Riviera Maya, a delightful tapestry of culinary experiences awaits, featuring a myriad of flavors from contrasting regions. Guests can relish authentic Mexican dishes, fresh Asian delicacies, and sumptuous Mediterranean fare, all set against beautifully designed ambiances that enhance each mealtime.
Conrad Tulum Riviera Maya Restaurant photo
Conrad Tulum Riviera Maya Restaurant photo
Conrad Tulum Riviera Maya Restaurant photo

Maratea

Greek
Ambiance
Modern, Romantic
Key Offerings
A menu focused on vegetarian and gluten-free options, showcasing Mediterranean classics in an inviting setting.
Reservation
Recommended
Dinner, 18:00 - 23:00

Autor

Mexican, Local
Ambiance
Modern, Romantic
Key Offerings
Vegetarian dishes inspired by local flavors, served in a stylish environment that invites intimate gatherings.
Reservation
Recommended
Dinner, 18:00 - 23:00

Kengai

Asian
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Delight in a variety of vegetarian Asian dishes, perfect for sharing in a vibrant and welcoming setting.
Reservation
Recommended
Dinner, 18:00 - 23:00

Ukai

Japanese, Sushi
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Features a range of vegetarian and vegan sushi options, crafted in a chic environment ideal for families and couples alike.
Reservation
Recommended
Dinner, 18:00 - 23:00

Arbolea

American, Mexican, International
Ambiance
Modern
Key Offerings
Enjoy hearty breakfast, brunch, and gluten-free choices, all offered in a casual space designed for comfort.
Reservation
Not needed
Breakfast, Brunch, 07:00 - 11:00

Chiringuito Carbon

Mexican
Ambiance
Family friendly
Key Offerings
Enjoy vibrant Mexican cuisine, offering delightful vegetarian options, all served in a relaxed atmosphere ideal for families.
Reservation
Not needed
Lunch, Dinner, 11:00 - 18:00

Chiringuito Crudo

Caribbean
Ambiance
Family friendly
Key Offerings
Savor brunch and lunch featuring Caribbean flavors and vegetarian dishes, all with a relaxed beachside vibe.
Reservation
Not needed
Brunch, Lunch, 11:00 - 18:00

Chaak-Bar

American
Ambiance
Modern
Key Offerings
Enjoy a cocktail hour featuring imaginative drinks in a lively and modern setting.
Reservation
Not needed
Cocktail hour only

Ultramar Restaurante

Mexican
Ambiance
Modern
Key Offerings
A vibrant menu of vegetarian options available for brunch, lunch, and dinner in a contemporary space.
Reservation
Recommended
Brunch, Lunch, Dinner, 11:00 - 22:00

Ultramar Bar

Ambiance
Family friendly, Modern
Key Offerings
Relax and unwind during cocktail hours in a friendly and contemporary atmosphere.
Reservation
Not needed
Cocktail hour only

Chiringuito Leña

Italian
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Indulge in brunch and lunch featuring vegetarian, vegan, and gluten-free Italian specialties in a cozy setting.
Reservation
Not needed
Brunch, Lunch, 11:00 - 18:00

Location

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
Map view
Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
Explore Tulum
Explore the Best of Tulum
Top Attractions
Activities
Dining
Entertainment
Playa Coba
11 minutes' walk
Pristine beach renowned for its soft sand and clear waters, great for swimming and sunbathing.
Playa Chemuyil
10 minutes' walk
Secluded beach surrounded by lush greenery, ideal for relaxing quietly or picnicking.
Riviera Maya Golf Club
5-minute drive
Scenic golf course set amid tropical landscapes, offering a challenge for golfers of all skill levels.
Cenote Santa Cruz
10-minute drive
Relaxation and swimming in natural cenotes, well-known for their crystal-clear waters.
ATV's Xtreme
10-minute drive
Exciting ATV rides through the jungles of Tulum, perfect for thrill-seekers looking for adventure.
Hacienda Dona Isabel
5-minute drive
Charming restaurant serving authentic Mexican cuisine in a vibrant, family-friendly atmosphere.
Restaurant Xelva
10-minute drive
Beachfront dining with a diverse menu including seafood and local flavors, featuring stunning ocean views.
Akumal Monkey Sanctuary
Akumal Monkey Sanctuary
11-minute drive
Family-friendly sanctuary offering guided tours to interact with monkeys and learn about wildlife conservation.
Parque Aventuras Mayas
10-minute drive
Adventure park featuring ziplines and cenote swimming, providing fun for thrill-seekers and families alike.
Getting around
City Centre
Tulum32 min  ·  21.1 km
Airports
Playa Del Carmen, Quintana Roo (PCM)62 min  ·  41.3 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Pets
Pets are allowed on request.
Number of rooms:
349
Questions of the users
About Conrad Tulum Riviera Maya
Is this property an all-inclusive resort, or does it follow a different meal plan?
10 January 2024
This hotel operates on a European plan, which means that room rates do not include meals. Any dining or consumption charges will be additional.
Are there options for all-inclusive packages available for guests?
15 February 2024
The hotel does not offer all-inclusive options; meals and drinks are charged separately based on consumption.
Can rollaway beds be arranged for guests staying in suites?
20 March 2024
Yes, rollaway beds can be added to suites when requested during the booking process.
What is the cost of breakfast for guests staying at the hotel?
25 April 2024
Breakfast is available at a rate of 880 Mexican Pesos per person.
Does the hotel provide cribs for guests with infants?
30 May 2024
Cribs are available upon request; guests are encouraged to provide reservation details to ensure availability.
How does the hotel handle seaweed on the beach?
5 June 2024
While no machinery is available to clear seaweed, there are dedicated staff members tasked with maintaining the beach's cleanliness.
Are there family-friendly amenities and activities for teenagers available?
10 July 2024
This hotel is family-friendly, offering activities such as cycling and live musical entertainment in the evenings.
How can spa appointments be reserved, and what is the best time to schedule them?
12 August 2024
Spa appointments can be made during check-in, ensuring convenience for guests upon arrival.
Are there halal food options provided in the hotel's restaurants?
17 September 2024
Halal food is not offered at this location; however, fish options are available across all dining venues.
What payment options are available for booking at the hotel?
22 October 2024
Payment can be made via wire transfer; further details can be provided once a reservation is confirmed.
Is COVID-19 testing available on-site for returning travelers?
28 November 2024
Yes, the hotel provides on-site COVID testing, and transportation can be arranged through the guest experience department.
What can guests expect from the Tulum Summer Vibes package?
15 December 2024
Booking the Tulum Summer Vibes package opens up various experiences, including exclusive access to activities and special rates.

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