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From353US$ /night
Check-in
16Mar2026Select date
Check-out
17Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
-
Close to the beach
Great
8.2
9.2
/10
4.2
4.1
/5

Accommodations

Conrad Tulum Riviera Maya offers 349 oceanfront rooms and suites, each designed with natural tones and organic elements. Guests can enjoy breathtaking views from their balconies, notably in the Ceiba Rooms that grant access to the exclusive Ceiba Club. In-room amenities are crafted to enhance the guest experience with upscale comforts.

Dining

The hotel features 11 distinct restaurants and bars, providing a diverse range of culinary experiences. Dine at Autor for a curated tasting menu that highlights regional flavors or enjoy ocean-conscious sushi at Ukai. Poolside chiringuitos serve casual bites and refreshing drinks throughout the day, keeping guests energized.

Location

Situated on the pristine beaches of Riviera Maya, the hotel overlooks white sands and turquoise waters. Guests find a variety of cultural and outdoor attractions nearby, including ancient Mayan ruins and cenotes. The nearest airports, Tulum International Airport and Cancun International Airport, are conveniently reachable.

Wellness

Conrad Tulum features a state-of-the-art spa with 16 treatment rooms that incorporate local ingredients and healing traditions. Guests can partake in a range of wellness activities, including restorative yoga sessions and traditional Mayan treatments. The spa aims to rejuvenate the mind, body, and spirit through immersive experiences.

Family-Friendly Offerings

The hotel caters to families with a dedicated Kids Club for children aged 4 to 12, offering culturally-inspired activities and daily adventures. Teens can enjoy a separate space with games, classes, and crafts. The range of family accommodations also includes spacious suites and pools designed for all ages.

Highlights

Location: oceanfront hideaway overlooking the white-sand beaches

Rooms: 349 oceanfront rooms and suites

Dining: 11 restaurants and bars showcasing global cuisines

Wellness: Conrad Spa with 16 treatment rooms

Family-Friendly: Kids Club and teen activities

“This Tulum property strikes me as a solid luxury choice, especially for families seeking both beach time and upscale amenities. With its multiple dining options and focus on wellness, I believe it rises above the typical resort experience. The exclusive Ceiba Club could be a real draw for those seeking a more personalized stay.”
Hotel logo
James DavidEditor-in-Chief at Toresort
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Select your room type

Conrad Tulum Riviera Maya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Tropical View
2 persons
560 sq. feet 
1 King-size bed
Shower
Coffee machine
King Room Roll Shower Mobility Access
2 persons
560 sq. feet 
1 King-size bed
Shower
Coffee machine
King Room Partial Ocean View
2 persons
560 sq. feet 
1 King-size bed
Shower
Coffee machine
Presidential King Suite
2 persons
2005 sq. feet 
1 King-size bed
Shower
Coffee machine
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Conrad Tulum Riviera Maya offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.3/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Cycling
  • Billiard tables
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Curtains
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Dining Onsite

At Conrad Tulum Riviera Maya, a delightful tapestry of culinary experiences awaits, featuring a myriad of flavors from contrasting regions. Guests can relish authentic Mexican dishes, fresh Asian delicacies, and sumptuous Mediterranean fare, all set against beautifully designed ambiances that enhance each mealtime.
Conrad Tulum Riviera Maya Restaurant photo

Maratea

Greek
Ambiance
Modern, Romantic
Key Offerings
A menu focused on vegetarian and gluten-free options, showcasing Mediterranean classics in an inviting setting.
Reservation
Recommended
Dinner, 18:00 - 23:00

Autor

Mexican, Local
Ambiance
Modern, Romantic
Key Offerings
Vegetarian dishes inspired by local flavors, served in a stylish environment that invites intimate gatherings.
Reservation
Recommended
Dinner, 18:00 - 23:00

Kengai

Asian
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Delight in a variety of vegetarian Asian dishes, perfect for sharing in a vibrant and welcoming setting.
Reservation
Recommended
Dinner, 18:00 - 23:00

Ukai

Japanese, Sushi
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Features a range of vegetarian and vegan sushi options, crafted in a chic environment ideal for families and couples alike.
Reservation
Recommended
Dinner, 18:00 - 23:00

Arbolea

American, Mexican, International
Ambiance
Modern
Key Offerings
Enjoy hearty breakfast, brunch, and gluten-free choices, all offered in a casual space designed for comfort.
Reservation
Not needed
Breakfast, Brunch, 07:00 - 11:00

Chiringuito Carbon

Mexican
Ambiance
Family friendly
Key Offerings
Enjoy vibrant Mexican cuisine, offering delightful vegetarian options, all served in a relaxed atmosphere ideal for families.
Reservation
Not needed
Lunch, Dinner, 11:00 - 18:00

Chiringuito Crudo

Caribbean
Ambiance
Family friendly
Key Offerings
Savor brunch and lunch featuring Caribbean flavors and vegetarian dishes, all with a relaxed beachside vibe.
Reservation
Not needed
Brunch, Lunch, 11:00 - 18:00

Chaak-Bar

American
Ambiance
Modern
Key Offerings
Enjoy a cocktail hour featuring imaginative drinks in a lively and modern setting.
Reservation
Not needed
Cocktail hour only

Ultramar Restaurante

Mexican
Ambiance
Modern
Key Offerings
A vibrant menu of vegetarian options available for brunch, lunch, and dinner in a contemporary space.
Reservation
Recommended
Brunch, Lunch, Dinner, 11:00 - 22:00

Ultramar Bar

Ambiance
Family friendly, Modern
Key Offerings
Relax and unwind during cocktail hours in a friendly and contemporary atmosphere.
Reservation
Not needed
Cocktail hour only

Chiringuito Leña

Italian
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Indulge in brunch and lunch featuring vegetarian, vegan, and gluten-free Italian specialties in a cozy setting.
Reservation
Not needed
Brunch, Lunch, 11:00 - 18:00

Conrad Tulum Riviera Maya Location

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
Map view
Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
Explore Tulum
Explore the Best of Tulum
Top Attractions
Activities
Dining
Entertainment
Playa Coba
11 minutes' walk
Pristine beach renowned for its soft sand and clear waters, great for swimming and sunbathing.
Playa Chemuyil
10 minutes' walk
Secluded beach surrounded by lush greenery, ideal for relaxing quietly or picnicking.
Riviera Maya Golf Club
5-minute drive
Scenic golf course set amid tropical landscapes, offering a challenge for golfers of all skill levels.
Cenote Santa Cruz
10-minute drive
Relaxation and swimming in natural cenotes, well-known for their crystal-clear waters.
ATV's Xtreme
10-minute drive
Exciting ATV rides through the jungles of Tulum, perfect for thrill-seekers looking for adventure.
Hacienda Dona Isabel
5-minute drive
Charming restaurant serving authentic Mexican cuisine in a vibrant, family-friendly atmosphere.
Restaurant Xelva
10-minute drive
Beachfront dining with a diverse menu including seafood and local flavors, featuring stunning ocean views.
Akumal Monkey Sanctuary
Akumal Monkey Sanctuary
11-minute drive
Family-friendly sanctuary offering guided tours to interact with monkeys and learn about wildlife conservation.
Parque Aventuras Mayas
10-minute drive
Adventure park featuring ziplines and cenote swimming, providing fun for thrill-seekers and families alike.
Getting around
City Centre
Tulum32 min  ·  13.2 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)62 min  ·  25.7 mi
Cozumel International Airport (CZM)89 min  ·  36.7 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Pets
Pets are allowed on request.
Number of rooms:
349

Reviews and Ratings

Feedback about Conrad Tulum Riviera Maya from previous guests about their experience
Review score
Based on 149 verified reviews
8.6/10
Great
83%
Recommend
Breakfast
7.5/10
Cleanliness
9.3/10
Comfort
9.2/10
Facilities
9.3/10
Free Wi-Fi
7.5/10
Location
8.6/10
Staff
8.9/10
Value for money
7.9/10
Pros
Friendly staff
Stunning facilities
Well-kept facilities
Wide selection
Cons
Extra charges
Slow service
Guest reviews
based on 130 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Conrad Tulum Riviera Maya
Is this property an all-inclusive resort, or does it follow a different meal plan?
10 January 2024
This hotel operates on a European plan, which means that room rates do not include meals. Any dining or consumption charges will be additional.
Are there options for all-inclusive packages available for guests?
15 February 2024
The hotel does not offer all-inclusive options; meals and drinks are charged separately based on consumption.
Can rollaway beds be arranged for guests staying in suites?
20 March 2024
Yes, rollaway beds can be added to suites when requested during the booking process.
What is the cost of breakfast for guests staying at the hotel?
25 April 2024
Breakfast is available at a rate of 880 Mexican Pesos per person.
Does the hotel provide cribs for guests with infants?
30 May 2024
Cribs are available upon request; guests are encouraged to provide reservation details to ensure availability.
How does the hotel handle seaweed on the beach?
5 June 2024
While no machinery is available to clear seaweed, there are dedicated staff members tasked with maintaining the beach's cleanliness.
Are there family-friendly amenities and activities for teenagers available?
10 July 2024
This hotel is family-friendly, offering activities such as cycling and live musical entertainment in the evenings.
How can spa appointments be reserved, and what is the best time to schedule them?
12 August 2024
Spa appointments can be made during check-in, ensuring convenience for guests upon arrival.
Are there halal food options provided in the hotel's restaurants?
17 September 2024
Halal food is not offered at this location; however, fish options are available across all dining venues.
What payment options are available for booking at the hotel?
22 October 2024
Payment can be made via wire transfer; further details can be provided once a reservation is confirmed.
Is COVID-19 testing available on-site for returning travelers?
28 November 2024
Yes, the hotel provides on-site COVID testing, and transportation can be arranged through the guest experience department.
What can guests expect from the Tulum Summer Vibes package?
15 December 2024
Booking the Tulum Summer Vibes package opens up various experiences, including exclusive access to activities and special rates.

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